A Real Difference

So how do Franke Digital Services offer a genuine advantage to your business?

Hassle-free integration leads to real time data that provides operational and commercial transparency, driving drink performance, securing in-cup quality and enhancing customer experience. Ideal for large fleets, we connect you up across multiple sites and regions and give you control with all the data in one central place.

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Key benefits

CONSISTENT QUALITY

In-cup quality is delivered through regular cleaning discipline, consistent extraction and fresh beans which can all be conveniently monitored across your locations, machines, and drinks. A deviation will create an alert, allowing you to intervene immediately. Improved servicing, frequent maintenance and water filter replacement means lower machine and fleet downtime. Your customers always get their favorite tasting coffee and your brand gets the credit.

ENHANCED PROFITS

Our telemetry gives you transparency across drinks, promotions and locations. See in real-time and over time how drinks are performing. Manage your promotion pictures on the screen, drink menu and run seasonal specials. Make sure machines are making money during the most popular periods by planning your staff and cleaning cycles and maintaining the right level of resource such as milk. In short, increase footfall, throughput and profit.

ENHANCED PROFITS

KEEP COFFEE FLOWING

Keep the coffee flowing through the remote monitoring of machine health status. Virtual support and management of product offering, configuration and software for the entire fleet minimize unnecessary on-site interventions. By highlighting the repairs needed and parts required, first-time fix rates are improved. The need for call outs and return visits can be reduced.

ATTRACT, INFORM AND SELL MORE

Your customer has full attention on the coffee machine screen while waiting for dispense of the beverage. With Digital Signage you can use this valuable time to promote a product with a higher margin (upsell) or another item in your store (cross-sell). Update your promotion and messages as often as you want: Thanks to Digital Signage you only need two clicks to upload content and publish to the entire fleet. Your coffee machines become a communication asset for messages supporting your brand (sustainability, provenance of ingredients, etc.) or for information to the consumer (dispense here and pay at till, pandemic safety measures, etc.) and even to inform and engage your employees in an office environment.

A Real Difference

Key benefits

CONSISTENT QUALITY

ENHANCED PROFITS

ENHANCED PROFITS

KEEP COFFEE FLOWING

ATTRACT, INFORM AND SELL MORE

ATTRACT, INFORM AND SELL MORE

Every cup counts - invest now!